Shipping Policy

At House of Aura, every order is handmade with care and packed personally before it reaches you.

Please read our shipping policy below so you know exactly what to expect.

Processing Time:

Since all our products are handmade in small batches, every order requires time to be carefully prepared before it is shipped.

Standard processing time: 2–5 business days
During festive seasons, sales, new launches, or bulk order periods, processing may take slightly longer — we will always keep you informed.

Your order will be dispatched once it has been prepared, quality checked, and packed with intention.

Domestic Shipping (India):

Once dispatched, delivery timelines are approximately:

Metro Cities: 3–6 business days
Other Locations Across India: 4–8 business days

Shipping charges are calculated based on the weight of your order and your delivery location — the exact amount will be displayed at checkout before payment.

Please note: Delivery timelines begin from the date of dispatch, not the date of order placement.

International Shipping:

We ship worldwide via DHL

Estimated delivery time: 7–10 business days from dispatch
Shipping charges are calculated based on weight and destination and will be shown at checkout.
International customers are responsible for any customs duties, import taxes, or additional charges levied by their country.

For international bulk orders or special shipping requests, please reach out to us on WhatsApp before placing your order.

Payment:

We currently accept prepaid orders only. Cash on delivery (COD) is not available.

Order Tracking:

Once your order is shipped, you will receive a tracking number to follow your package every step of the way.

Important Notes:

Shipping timelines are estimates and may vary due to courier delays, weather conditions, or other factors beyond our control.
House of Aura is not responsible for delays caused by the courier partner once the order has been dispatched.
Please ensure your delivery address and contact details are accurate at the time of placing the order. We are unable to redirect orders once dispatched

Damaged Orders:

If your order arrives damaged, please contact us within 24 hours of delivery with clear unboxing photos/videos so we can assist you accordingly.

Email us at: houseofaurabyvritika@gmai.com

Bulk & Custom Orders:

Bulk, festive, wedding, or customized orders may require additional processing time depending on the quantity and design requirements.

Need Help?

For any shipping-related queries, reach out to us on WhatsApp or Instagram DM — we're always happy to help.